Retention automation for Shopify & D2C brands

Turn one-time buyers into repeat revenue.

webridgeAI builds the retention system your store is missing: the AI email and SMS flows, winback campaigns, and support agents that bring buyers back and raise lifetime value, without raising ad spend.

Free instant demo, built from your live store in about 30 seconds. No call, no deck, no password.

Get Your Free Profit-Leak Audit
Works withShopifyKlaviyoWooCommerceGA4

Maya Rao

Customer profile

LTV $42 · 1 order

New Shopify order

Just now · Online store

Solstice

Glow Serum

Qty 1 · First order

$42paid ✓
Synced to webridgeAIRetention flows armed

A new customer. This is where most stores stop, and where the system starts.

First order · #2481

The scoreboard

The numbers the system moves.

Repeat revenue

Revenue split by first orders and repeat. Last 13 weeks.

$0k/mo

90th percentile of comparable stores

Top 10% repeat share
Jan 19
Feb 2
Feb 16
Mar 2
Mar 16
Mar 30
Apr 13
Repeat revenue First orders

The leak

You are paying for growth twice.

Ads get more expensive every quarter. If buyers do not come back, you rebuy the same revenue every month and call it growth. That is the leak.

41%

of revenue at healthy D2C brands comes from repeat buyers. Most stores are run like that number is zero.

5 to 7x

more expensive to win a new customer than to bring back one you already paid for.

+25%

or more in profit from a 5% lift in retention. Small retention moves compound fast.

LTV:CAC

is the number that decides if you scale or stall. Most founders cannot state theirs. If you do not know it, you are guessing.

The system

Four stages. One compounding loop.

01 · Audit

Find the leak

True CAC, LTV:CAC by cohort, and the exact points where revenue quits after checkout. You cannot fix what you have not measured.

02 · Build

Design the machine

Flows, offers, and triggers mapped to your actual data. Welcome, post-purchase, winback, replenishment, VIP. Nothing off a template.

03 · Automate

Let agents run it

AI agents take the repetitive work: churn saves, support deflection, segment upkeep. The system runs while you sleep, and it does not forget.

04 · Compound

Stack repeat revenue

Every cohort is worth more than the last. CAC payback shortens. Paid ads become a choice, not life support.

LTV:CAC 1.8 → 3.1 in 120 days11% of lapsed customers recoveredRepeat revenue share 26% → 38%CAC payback 94 → 51 days$8.4k/mo in winback revenue from a dead listChurn-save agent holding 1 in 4 cancellations

0x

median LTV:CAC after 6 months on the system

$0k

repeat revenue recovered across builds, last 12 months

0

retention systems shipped end to end

Representative results from recent builds. Full breakdowns here.

Plugs intoShopifyKlaviyoPostscriptRechargeGorgiasTriple Whale

The platform

One managed platform. One optional add-on.

Core · managed platform

Retention and repeat revenue system

The full system: audited, built, automated, and improved every month. We build it, then run it for you.

  • Full profit-leak audit and system design
  • Email, SMS, and post-purchase flow buildout
  • AI agents for churn saves and support deflection
  • Winback and replenishment automation
  • Cohort reporting tied to revenue, not open rates
  • Monthly iteration based on what the data says

Priced to the size of your store.

See plans and pricing

Add-on · fixed fee

AI visibility (GEO/AEO)

Make your brand show up when customers ask ChatGPT or Perplexity what to buy. Clearly scoped, fixed price.

  • Entity and schema cleanup so AI engines understand your brand
  • Content structured for answer engines, not just Google
  • Quarterly visibility reporting across ChatGPT and Perplexity

Added on top of the platform, never the headline. And no guaranteed placements. Anyone promising you a spot in AI answers is selling weather.

The studioBuilt to run,
not to bill.Independent retention studio

Who builds it

Run by the people who answer your emails.

webridgeAI is a small, independent studio, on purpose. We design the system, write the automations, and ship the agents, then keep them running for you. No account managers, no handoffs, no junior team learning on your budget.

Work with us and you get the people who built your system. Not a layer between you and it.

Read the full storySee how it works

Proof

Numbers from real builds.

See all results
SupplementsSample

1.8 → 3.1

LTV:CAC in 120 days

Subscription churn was eating every dollar paid ads brought in. We rebuilt the post-purchase journey around the second order.

Read the breakdown
SkincareSample

+11%

of lapsed customers recovered

Great first orders, dead list. A winback system and replenishment triggers turned the customer file back into revenue.

Read the breakdown
ApparelSample

38%

repeat revenue share, up from 26%

Ad costs doubled in a year. Instead of buying more traffic, we made every existing customer worth more.

Read the breakdown

Find the leak before your next ad bill.

The Profit-Leak Audit is free. You get your true CAC, your LTV:CAC, and a fix list. The numbers are yours to keep either way.

Get Your Free Profit-Leak AuditBook a call instead
Built for Shopify. Works with your stack.ShopifyKlaviyoWooCommerceGA4