Acceptable Use Policy

ACCEPTABLE USE POLICY

Effective Date: February 24, 2026
Last Updated: February 24, 2026

1. INTRODUCTION

This Acceptable Use Policy ("AUP") governs your use of WebridgeAI's website (webridgeai.com), services, systems, and any AI infrastructure we build or maintain on your behalf.

This policy applies to:

• Website visitors

• Service clients

• Users of systems we build

• Anyone accessing WebridgeAI-developed infrastructure

By using our website or services, you agree to comply with this AUP. Violation may result in immediate suspension or termination of services without refund.

Contact Information:
Email: info@webridgeai.com
Phone: (587) 226-4046

2. PROHIBITED ACTIVITIES

You may NOT use WebridgeAI's services, website, or systems we build for:

2.1 Illegal Activities

• Any activity that violates Canadian, US, or local laws

• Fraud, theft, embezzlement, or money laundering

• Distribution of illegal drugs, weapons, or contraband

• Gambling where prohibited by law

• Violation of intellectual property rights (copyright, trademark infringement)

• Identity theft or impersonation

2.2 Harmful or Abusive Content

• Harassment, bullying, threats, or intimidation

• Hate speech or content promoting violence against individuals or groups

• Child sexual abuse material (CSAM) or content exploiting minors

• Content promoting self-harm or suicide

• Graphic violence or "gore" content

• Non-consensual intimate imagery ("revenge porn")

2.3 Spam and Unsolicited Communications

• Mass unsolicited emails (spam)

• Phishing or social engineering attacks

• Automated calling or SMS spamming

• Deceptive marketing practices

• Pyramid schemes or multi-level marketing scams

2.4 Security Violations

• Attempting to breach, hack, or gain unauthorized access to any system

• Distributing malware, viruses, ransomware, or other malicious code

• Denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks

• Port scanning, network probing, or penetration testing without permission

• Circumventing security measures or access controls

• Sharing login credentials or unauthorized access

2.5 System Abuse

• Excessive use that degrades performance for others

• Mining cryptocurrency using our infrastructure

• Automated scraping or data harvesting without permission

• Reverse engineering our systems or proprietary code

• Reselling our services without authorization

2.6 Privacy Violations

• Collecting personal information without consent

• Stalking, doxxing, or publishing private information

• Surveillance or monitoring without legal authorization

• Violating privacy laws (PIPEDA, GDPR, CCPA)

2.7 Deceptive Practices

• Impersonating another person, business, or entity

• Creating fake accounts or identities

• Misrepresenting services, products, or business relationships

• False advertising or deceptive claims

• Manipulating reviews, ratings, or testimonials

2.8 Content Violations

• Sexually explicit or pornographic content

• Content promoting dangerous or illegal activities

• Misleading health/medical claims

• Political misinformation or election interference

• Content violating third-party rights (defamation, privacy)

3. AI SYSTEMS SPECIFIC REQUIREMENTS

If we build AI voice agents, chatbots, or automated systems for you, you agree:

3.1 Disclosure Requirements

• Clearly disclose when customers are interacting with AI (not humans)

• Provide option to reach a human representative

• Ensure AI systems identify themselves accurately

3.2 Data Use Restrictions

• Do NOT use AI systems to collect data for illegal purposes

• Comply with all privacy laws regarding data collection

• Do NOT use systems to harass, spam, or deceive people

• Respect do-not-call lists and opt-out requests

3.3 Prohibited AI Use Cases

You may NOT use our AI systems for:

• Automated decision-making that violates discrimination laws

• Surveillance or tracking without consent

• Generating deepfakes or misleading media

• Impersonating real individuals without permission

• Scraping or harvesting data from other platforms

• Political campaigns or lobbying (without explicit consultation)

3.4 Responsible AI Practices

• Monitor AI systems for errors, biases, or harmful outputs

• Implement human oversight for high-stakes decisions

• Promptly address complaints about AI behavior

• Report suspected security or safety issues to us immediately

4. WEBSITE USE REQUIREMENTS

When using webridgeai.com, you agree to:

4.1 Respectful Conduct

• Treat staff, contractors, and other users with respect

• Provide accurate information in forms and communications

• Use the website for legitimate business inquiries only

4.2 Prohibited Website Activities

• Automated scraping or data extraction

• Attempting to access restricted areas

• Uploading malicious code or malware

• Excessive requests that burden servers

• Misusing contact forms for spam

5. CLIENT RESPONSIBILITIES

As a WebridgeAI client, you are responsible for:

5.1 Your Content and Data

• Ensuring you have rights to any content/data you provide

• Compliance with privacy laws for customer data

• Accuracy of information provided to us

• Securing your system credentials and access

5.2 System Use

• Using delivered systems in accordance with this AUP

• Not modifying systems in ways that violate laws or terms

• Maintaining reasonable security practices

• Promptly reporting suspected abuse or security issues

5.3 Third-Party Compliance

• Ensuring your use complies with third-party terms (APIs, platforms)

• Obtaining necessary permissions and licenses

• Respecting rate limits and usage restrictions

6. REPORTING VIOLATIONS

6.1 How to Report

If you become aware of violations of this AUP:

Email: info@webridgeai.com
Subject Line: "AUP Violation Report"

Include:

• Description of the violation

• Evidence (URLs, screenshots, etc.)

• Your contact information

• Date/time of occurrence

6.2 Our Response

We will:

• Investigate reported violations within 5 business days

• Take appropriate action (warning, suspension, termination)

• Notify you of the outcome (if appropriate)

• Cooperate with law enforcement if criminal activity is suspected

7. CONSEQUENCES OF VIOLATIONS

Depending on severity, violations may result in:

7.1 Warning

• First-time minor violations

• Immediate cease of activity required

• Formal warning documented

7.2 Temporary Suspension

• Repeated minor violations

• Moderate violations requiring investigation

• Access suspended until issue resolved

7.3 Immediate Termination

• Severe violations (illegal activity, security breaches)

• Repeat violations after warnings

• Services terminated without refund

• Legal action may be pursued

7.4 Legal Action

We reserve the right to:

• Report illegal activities to law enforcement

• Pursue civil or criminal charges

• Seek damages for losses incurred

• Cooperate with investigations

8. THIRD-PARTY SERVICES

Systems we build may integrate with third-party platforms (Google, Stripe, etc.). You must also comply with their terms of service and acceptable use policies.

We are not responsible for third-party policy violations but may be required to enforce their policies in our systems.

9. MONITORING AND ENFORCEMENT

9.1 Right to Monitor

We reserve the right to:

• Monitor systems for compliance with this AUP

• Review usage patterns and logs

• Investigate suspected violations

• Access systems in emergencies

9.2 Limitations

We do NOT:

• Actively monitor all client communications

• Review content unless abuse is reported

• Guarantee detection of all violations

9.3 No Obligation

We are not obligated to:

• Monitor for violations

• Enforce this policy in all cases

• Intervene in disputes between you and third parties

10. CHANGES TO THIS POLICY

We may update this AUP to:

• Reflect legal or regulatory changes

• Address new types of abuse

• Clarify existing provisions

Notice of Changes:

• Updated policy posted on webridgeai.com

• "Last Updated" date revised

• Material changes communicated via email (for clients)

Continued use after changes constitutes acceptance.

11. DISCLAIMER

This AUP does not create any obligation for us to:

• Monitor or police user behavior

• Control how you use delivered systems

• Intervene in your business practices

However, we reserve all rights to enforce this policy and take action against violations.

12. COOPERATION WITH LAW ENFORCEMENT

We will cooperate with law enforcement regarding:

• Criminal investigations

• Court orders and subpoenas

• National security matters

• Child safety investigations

We may disclose information without your consent when legally required.

13. SEVERABILITY

If any provision of this AUP is found unenforceable, the remaining provisions remain in effect.

14. QUESTIONS AND CONCERNS

For questions about this Acceptable Use Policy:

Email: info@webridgeai.com
Phone: (587) 226-4046
Website: webridgeai.com

15. ACKNOWLEDGMENT

BY USING WEBRIDGEAI'S WEBSITE, SERVICES, OR SYSTEMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO COMPLY WITH THIS ACCEPTABLE USE POLICY.

Failure to comply may result in immediate termination of services and potential legal action.

WebridgeYYC Inc. (Operating as WebridgeAI)
Calgary, Alberta, Canada
Last Updated: February 24, 2026