Last Updated 02/24/2026
Privacy Policy
PRIVACY POLICY
Effective Date: February 24, 2026
Last Updated: February 24, 2026
1. INTRODUCTION
WebridgeYYC Inc., operating as WebridgeAI ("we," "us," "our," or "WebridgeAI"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website webridgeai.com or use our services.
Contact Information:
Email: info@webridgeai.com
Phone: (587) 226-4046
Location: Calgary, Alberta, Canada
This policy complies with the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
When you interact with our website or services, we may collect:
Contact Information: Name, email address, phone number, company name
Business Information: Industry, company size, service requirements
Communication Data: Messages sent through contact forms, emails, or phone calls
Payment Information: Billing address and payment method details (processed securely through Stripe; we do not store credit card numbers)
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
Usage Data: Pages visited, time spent, clicks, navigation patterns
Device Information: IP address, browser type, operating system, device type
Analytics Data: Collected via Google Analytics (see Cookie Policy for details)
2.3 Information from Third-Party Sources
We may receive information from:
Payment Processors: Stripe provides transaction confirmation and payment status
Analytics Providers: Google Analytics provides aggregated usage statistics
2.4 Client Project Data
When providing services to clients, we may access:
System Access: Credentials to client CRM, calendar, email platforms (as necessary to build integrations)
Business Process Information: Workflows, operational procedures, organizational structure
Contact Lists: Client's customer/lead data only as necessary to configure systems
Important: We do NOT use client data to train AI models. All client data remains isolated and confidential.
3. HOW WE USE YOUR INFORMATION
We use collected information for:
3.1 Service Delivery
Provide, maintain, and improve our AI infrastructure services
Build and deploy custom systems as contracted
Provide technical support and troubleshooting
Communicate project updates and deliverables
3.2 Business Operations
Process payments and send invoices
Respond to inquiries and service requests
Analyze website performance and user behavior
Prevent fraud and ensure security
3.3 Marketing & Communication
Send newsletters (with your consent)
Share service updates and new offerings
Request feedback and testimonials
Conduct customer satisfaction surveys
You can opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us directly.
4. HOW WE SHARE YOUR INFORMATION
We do NOT sell your personal information. We share information only in these limited circumstances:
4.1 Service Providers
We share information with trusted third parties who assist our operations:
Stripe: Payment processing (PCI-DSS compliant)
Google Analytics: Website analytics (anonymized data)
Airtable: CRM and project management
Framer: Website hosting and form processing
Cloud Providers: Data storage (Canada and US-based servers)
These providers are contractually obligated to protect your data and use it only for specified purposes.
4.2 Legal Requirements
We may disclose information when required by law:
Comply with legal process (subpoenas, court orders)
Enforce our Terms and Conditions
Protect rights, property, or safety of WebridgeAI, clients, or public
Investigate fraud or security issues
4.3 Business Transfers
If WebridgeAI is acquired or merged, your information may be transferred to the new entity. You will be notified of any such change.
4.4 With Your Consent
We may share information for other purposes with your explicit consent.
5. DATA STORAGE AND SECURITY
5.1 Data Location
Your information is stored on servers located in:
Canada: Primary data storage
United States: Cloud infrastructure providers (AWS, Google Cloud)
5.2 Security Measures
We implement industry-standard security measures:
Encrypted data transmission (SSL/TLS)
Secure authentication and access controls
Regular security audits and updates
Limited employee access (need-to-know basis)
Secure backup systems
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
5.3 Data Retention
Website Visitor Data: Retained for 26 months (Google Analytics default)
Client Contact Information: Retained for 5 years after last interaction
Project Deliverables: Retained for duration of warranty period (ongoing support)
Financial Records: Retained for 7 years (Canadian tax law requirement)
You may request earlier deletion by contacting us (see Section 8).
6. YOUR RIGHTS AND CHOICES
Under Canadian privacy law, you have the right to:
6.1 Access Your Information
Request a copy of personal information we hold about you.
6.2 Correct Your Information
Request corrections to inaccurate or incomplete information.
6.3 Delete Your Information
Request deletion of your personal information (subject to legal retention requirements).
6.4 Restrict Processing
Request that we limit how we use your information.
6.5 Data Portability
Request your information in a structured, machine-readable format.
6.6 Withdraw Consent
Opt out of marketing communications or revoke consent for specific data uses.
6.7 Lodge a Complaint
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
To exercise these rights, contact us at info@webridgeai.com. We will respond within 30 days.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about:
Types of cookies we use
How to manage cookie preferences
Third-party cookies (Google Analytics)
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
9. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.
10. INTERNATIONAL DATA TRANSFERS
As our services utilize US-based cloud providers, your information may be transferred to and processed in the United States. The US may have different privacy laws than Canada. By using our services, you consent to such transfers.
We ensure adequate protection through:
Contractual safeguards with service providers
Compliance with cross-border data transfer regulations
Use of reputable, secure infrastructure providers
11. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt out of sale of personal information
Right to deletion
Right to non-discrimination
We do NOT sell personal information.
To exercise CCPA rights, contact us at info@webridgeai.com.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
Post the updated policy on this page
Update the "Last Updated" date at the top
Notify you of material changes via email (if you've provided your email)
Continued use of our services after changes constitutes acceptance of the updated policy.
13. CONTACT US
For questions, concerns, or requests regarding this Privacy Policy or your personal information:
Email: info@webridgeai.com
Phone: (587) 226-4046
Website: webridgeai.com
We will respond to your inquiry within 30 days.
14. GOVERNING LAW
This Privacy Policy is governed by the laws of Alberta and Canada. Any disputes will be resolved in the courts of Alberta.
By using WebridgeAI's website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.